![]() ![]() Otherwise, you can try and get ahold of Steam Support here.It seems like a simple question, but it has many answers. We’ll try to get back to you and help out as quickly as we can. If you have any other questions regarding something on Steam or how to refund a purchase, feel free to ask in the comments. Valve has decided you’re abusing refunds for free games.This unfortunately also applies to Steam Wallet card purchases if they’re not through Steam. Your purchase was made off Steam through a separate distributor/retailer.Video content on Steam such as movies aren’t available for refunds.This acronym stands for Valve Anti-Cheat System. If you have a VAC ban on a game, you can no longer get your money back. ![]() You have more than 2 hours played on a game or it’s been more than 14 days since you purchased it.Reasons Your Steam Refund May Be Ineligible Despite that, people on Reddit have frequently mentioned their requests being approved within a few hours. ![]() This doesn’t confirm have long it takes for them to approve a request, however. How Long Do Steam Refunds Take?Īccording to Valve, approved refunds take up to seven days to appear in your account. This leads to another Valve employee taking a look at your request. If your request is denied, you can try to contest the decision by filing another request. All you can do now is wait for a follow-up response from Valve, the company that owns Steam. This simply lets you know that your request has been received. Once you’re done following the above steps, you’ll receive a confirmation email.
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